Welcome to Redeemo. These Terms of Service (“Terms”) govern your access to and use of our Service. By using our services, you agree to comply with and be bound by these Terms.

1. Acceptance of Terms

By using Redeemo, you confirm that you are at least 18 years old and legally capable of entering into a contract. If you do not agree with any part of these Terms, please do not use our services.

2. Services Provided

We offer the following services:

• Buying and selling Bitcoin at competitive exchange rates.

• Trading gift cards for cash or cryptocurrency.

• Providing real-time exchange rates and customer support.

3. User Responsibilities

By using our platform, you agree to:

a) Provide accurate and valid information when trading.

b) Use legitimate Bitcoin and gift cards for transactions.

c) Follow all applicable laws and regulations regarding cryptocurrency and gift card trading.

4. Exchange Rates & Payments

• Our exchange rates are updated frequently and subject to change based on market conditions.

• Payment for Bitcoin sales or gift card exchanges will be made via bank transfer, mobile money, or cryptocurrency.

5. Transaction Processing Time

• Most transactions are completed instantly or within minutes, but processing times may vary due to network congestion, security verification, or other factors.

• If there is a delay beyond normal processing time, you may contact our 24/7 customer support for assistance.

6. Refunds & Cancellations

• Bitcoin transactions are irreversible, so ensure all details are correct before confirming a trade.

• Gift card transactions cannot be canceled or refunded once submitted and processed.

• If an error occurs due to our mistake, we will work to resolve it as quickly as possible.

7. Limitation of Liability

• Redeemo is not responsible for losses resulting from incorrect payment details, third-party hacks, or market fluctuations.

• We are not liable for any loss, damage, or unauthorized access due to user negligence or external factors.

8. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

9. Contact Us

For any questions or concerns regarding these Terms, please contact us:

📞 WhatsApp: ‪0813 813 2965‬

📩 Email: contact@redeemo.online

By using Redeemo, you agree to these Terms of Service. If you do not agree, please discontinue use immediately.